Please read all the guidance below before visiting your local household waste and recycling centre (HWRC):

  1. Please follow all instructions given to you when you arrive and observe our site rules.
  2. Please wear appropriate clothing, including sturdy footwear, when visiting a HWRC to avoid the risk of injury when handling your recycling or waste.
  3. To minimise queues and to limit the amount of time you spend on site, please sort your waste, by type, before you get to the site.
  4. Please stay in your vehicle while queuing to enter the site.
  5. If you can, please dispose of your own waste without assistance. Staff are on site and able to provide help when requested – if you need assistance, please let our staff know upon arrival.
  6. Please check what materials your local HWRC accepts before you leave home and please remember HWRCs do not accept trade waste.
  7. Sites also accept chargeable waste including hardcore/rubble, soil, tyres, plasterboard and asbestos. Card payments only. Please see our chargeable waste guidance.
  8. If you have a vehicle that requires a permit to access your HWRC, please have it ready to show the staff when you arrive at the site and they will punch your card once for each site visit. If your vehicle requires a permit and it is not valid or you are unable to present it, you will not be allowed to use the HWRC. The permit allows 12 visits in a 12-month period. Please see our permit guidance.
  9. Trailers are allowed onto the sites providing the trailer and vehicle combination complies with the vehicle permit scheme. Please check to make sure your trailer and vehicle combination complies before you leave home.
  10. Please respect other visitors and your HWRC staff. We will not tolerate any abuse of our staff.

See also

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